Refund policy

Thank you so much for choosing CNG Embroidery and Engraving! Every piece we create is made specially for you, with care and attention to detail.

Because our products are personalized, all sales are final. Once proofs have been approved via text and/or email, no changes, returns, or cancellations can be made.

Please Note: If the item is customer supplied, we cannot guarantee the outcome of your product, and customer items will not be replaced.

We appreciate your understanding and are grateful for the chance to create something meaningful just for you!